At One24 Travels, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, advertisements, or communicate with us directly. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name

• Phone number

• Email address

• Travel preferences and special requests

• Identification details required for bookings (such as passport information when necessary)

• Billing and payment information

• Company details (for corporate bookings)

We may also automatically collect certain technical data when you visit our website, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Cookies and analytics data

This information helps us improve user experience and optimize our services.

2. How We Use Your Information

We use your information for the following purposes:

• To plan and manage travel arrangements

• To process hotel, flight, private jet, yacht, cruise, or concierge bookings

• To communicate booking confirmations and updates

• To personalize travel experiences

• To respond to inquiries and provide customer support

• To improve our website, marketing campaigns, and service quality

• To comply with legal and regulatory obligations

We only collect information that is necessary to deliver a seamless luxury travel experience.

3. Sharing of Information

One24 Travels does not sell, rent, or trade your personal information to third parties.

However, we may share relevant information with trusted partners strictly for operational purposes, including:

• Hotels and resorts

• Airlines and private aviation providers

• Ground transportation and chauffeur services

• Yacht and cruise operators

• Visa processing agencies (if applicable)

All such partners are required to handle your information responsibly and only for booking-related purposes.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, alteration, or disclosure. While we take reasonable measures to protect your information, no digital transmission or storage system can be guaranteed to be completely secure. We encourage clients to share sensitive information only through official communication channels.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and measure campaign performance. Cookies help us understand visitor behavior and improve content relevance. You may disable cookies through your browser settings, although this may affect certain website functionalities.

6. Data Retention

We retain personal information only as long as necessary to fulfill booking requirements, legal obligations, and service-related purposes. Once information is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your information (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise these rights, you may contact us directly using the details below.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of such external platforms.

9. Policy Updates

One24 Travels reserves the right to update this Privacy Policy periodically. Any changes will be reflected on our website, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

One24 Travels
Email: info@one24travels.com
Phone: +91 836 854 9898
Address: Office No. 607 6th floor, DLF Prime Towers, Mata Mohalla, Tekhand, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020